Guyanese Online

By Michael Van Cooten – Publisher/Editor

In these times of companies apparently maximising profits at the expense of customer satisfaction, when was the last time — if ever — you were completely bowled-over, by receiving much more value than was advertised?

My answer: two weekends ago.

From the afternoon of Friday, April 5 until Sunday, April 7, my beautiful, intelligent — and sexy — wife, Donna, and I, partook in the “Weekend Getaway” package, offered by Splashmins Hotel and Resort, in Guyana.

We had a pleasantly-fulfilling, enjoyable and memorable experience that far outstripped the benefits advertised by the hotel/resort — which was unexpected and surprising for me, even though we were foretold.

A few weeks ago, my wife’s lifelong best friend, Caesarine, had suggested — based on the fantastic time her son had told her he had, on his honeymoon, at the hotel/resort’s “Weekend Getaway” — that we should check it out.

Honestly, I trust Caesarine’s judgement, but remember, this was a second-hand recommendation she gave us, so I was a bit sceptical, since I normally set the bar high, when it comes to customer service and satisfaction.

Oh boy, did Splashmins blow my skepticism out of the water (pun intended).

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