– Complaints also levelled against Caribbean Airlines (CAL), LIAT, Eastern Airlines
– Travel agents urge gov’t intervention
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Several regional airlines received flak from local Travel Service Agents on Monday May 3, 2021, who were summoned to a meeting by Minister of Public Works, Juan Edghill, following numerous complaints, including their failure to refund passengers promptly.
However, the discussion quickly evolved into one that saw the travel agents lodging complaints with the minister and the Director-General of the Guyana Civil Aviation Authority (GCAA), Egbert Field, about the failure of airlines to process cash refunds.
The meeting took place at the Arthur Chung Conference Centre (ACCC). Continue reading
